Returns Policy

To return an item, please contact us via email at [email protected] or by phone at +370 618 74835. Make sure to provide the reason for the return and your order number.

For your convenience, we provide general information about the order return procedure. Please review the terms of returning goods.

You can return your order within 14 days if it meets the following conditions:

The product has not been used.
The product is in its original packaging.
The product is complete.

NOTE: Used quality goods cannot be returned within 14 days.

If you notice that the product is defective after purchase, you have the right to return such a product to us within 14 days from the delivery date. In this case, the defective product will be replaced free of charge or you will be refunded.

We will refund your money no later than 10 days after receiving the returned goods. The money will be returned in the same way as the payment for the order was made.

We are not responsible for any damages to products that occur during the return process. Therefore, we suggest choosing a secure shipping service provider.